Terms of Service (Australia)

Overview

Welcome to The Aussie Pawdrobe, an Australia-based online store. Throughout this website, the terms “we”, “us”, and “our” refer to The Aussie Pawdrobe.

We operate this ecommerce website and store, including all related content, features, tools, products, and services (collectively, the “Services”), to provide Australian customers with a secure and enjoyable online shopping experience.

Our store is powered by Shopify, which enables us to offer these Services.

These Terms of Service (“Terms”), together with any policies referenced here (including our Privacy Policy and Refund Policy), outline your rights and responsibilities when using our Services.

By visiting, browsing, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use our Services.

1. Access & Account Eligibility

By using our Services, you confirm that you are at least the age of majority in your place of residence and that any minor dependents using the Services do so with your consent.

To access certain features of our Australian online store, you may be required to provide personal information, including your email address, billing details, payment information, and shipping address. You warrant that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, or assigned to another person.

2. Products & Descriptions

We make every effort to display accurate product information. However, product colours and appearances may vary depending on device settings and screen displays.

We do not guarantee that product descriptions, images, or quality will meet your expectations. All product descriptions and availability are subject to change without notice.

We reserve the right to:

• Modify or discontinue products at any time

• Limit quantities sold per customer or geographic region

3. Orders & Acceptance

Placing an order constitutes an offer to purchase. The Aussie Pawdrobe reserves the right to accept or reject any order at our discretion.

Orders are not confirmed until payment is successfully processed and acceptance is confirmed. Please review your order carefully before submitting, as cancellations may not be possible after acceptance.

Returns and exchanges are governed solely by our Refund & Returns Policy.

Purchases are for personal or household use only and not for resale or export.

4. Pricing & Billing

Prices are subject to change without notice. The price charged will be the price displayed at checkout at the time of purchase.

Unless stated otherwise, prices do not include:

• Shipping and handling fees

• Taxes, customs, or import duties

You agree to provide accurate billing and payment information and to promptly update your account details when necessary.

5. Shipping & Delivery

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control.

Risk of loss passes to you once products are handed over to the shipping carrier.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, videos, and designs, is owned by The Aussie Pawdrobe, its licensors, or affiliates and is protected by Australian and international intellectual property laws.

You may use the Services for personal, non-commercial purposes only. No content may be reproduced, distributed, or reused without our prior written consent.

7. Optional Third-Party Tools

We may provide access to tools or services operated by third parties. These tools are provided “as is” and “as available” without warranties of any kind.

Your use of third-party tools is entirely at your own risk.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those websites. Accessing third-party sites is at your own risk.

9. Relationship with Shopify

Our store is powered by Shopify. All purchases are made directly with The Aussie Pawdrobe, not Shopify.

You agree that Shopify is not responsible for any aspect of transactions between you and us and release Shopify from related claims.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you acknowledge and agree to these policies.

11. Feedback & Reviews

By submitting reviews, comments, or other feedback, you grant us a perpetual, royalty-free licence to use that content for business and promotional purposes.

12. Errors & Omissions

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time without prior notice.

13. Prohibited Uses

You may not use the Services for unlawful purposes, to infringe intellectual property rights, transmit harmful code, engage in fraudulent activity, or interfere with website security.

We reserve the right to suspend or terminate accounts that violate these Terms.

14. Termination

We may terminate or suspend access to the Services at our discretion without notice. Obligations incurred prior to termination will survive.

15. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available”, without warranties of any kind, except where required by Australian Consumer Law.

16. Limitation of Liability

To the fullest extent permitted by law, The Aussie Pawdrobe shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products.

17. Indemnification

You agree to indemnify and hold harmless The Aussie Pawdrobe, Shopify, and affiliates from claims arising out of your breach of these Terms or misuse of the Services.

18. Severability

If any provision is deemed unenforceable, the remaining provisions will remain in effect.

19. Entire Agreement

These Terms, together with referenced policies, constitute the entire agreement between you and The Aussie Pawdrobe.

20. Assignment

You may not assign your rights under these Terms without our consent. We may assign our rights without notice.

21. Governing Law

These Terms are governed by the laws of Australia, and you consent to the jurisdiction of Australian courts.

22. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.

23. Contact Us

For questions about these Terms, contact us at:
info@theaussiepawdrobe.com.au